Laura's,MySpace4You

Introduction

Laura's My Space 4 You is committed to protecting your privacy and handling your personal information responsibly and in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, complete forms, book services or otherwise interact with us.

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Contact Details

Laura's,MySpace4You

Chestnut House
46 Halliwell Street
Chorley
PR7 2AL

Email: LaurasMySpace4You@outlook.com

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us using the details above.

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Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name

• Email address

• Telephone number

• Postal address where required

• Information submitted through contact forms

• Booking information

• Information provided through email, WhatsApp, Facebook or Instagram messages

• Information provided through workshop registration forms and consultation forms

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Health and Wellbeing Information

To provide safe and appropriate services, we may collect relevant health and wellbeing information through consultation forms, booking forms, intake forms and questionnaires.

This may include:

• Allergies

• Medical conditions

• Pregnancy-related information

• Birth history

• Current health concerns

• Medication information where relevant

• Emergency contact details

• Other information necessary to safely deliver our services

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This information is collected solely for the purpose of providing appropriate care, support, treatments, workshops and related services.

We treat all health-related information as confidential and take reasonable steps to protect it.

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How We Use Your Information

We use your information to:

• Respond to enquiries

• Manage appointments and bookings

• Deliver services requested by you

• Assess suitability for treatments, workshops or support services

• Maintain client records

• Communicate important information relating to appointments and services

• Meet legal, professional and insurance requirements

• Protect the health, safety and wellbeing of clients

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We do not sell, rent or trade personal information to third parties.

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JotForm

We use JotForm to collect information through consultation forms, registration forms, questionnaires and client intake forms.

Information submitted through JotForm is used only for the administration and delivery of the services you request and is processed securely through JotForm's systems.

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Booking and Payment Providers

Appointments may be managed through SimplyBook.

Payments may be processed through Stripe.

Where you use these services, your information may also be subject to the privacy policies of those providers.

Laura's My Space 4 You does not store full payment card details.

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Social Media and Messaging Services

Our website contains links to Facebook, Instagram and WhatsApp.

If you choose to contact us using these platforms, any information shared will also be subject to the privacy policies and practices of the relevant platform provider.

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Legal Basis for Processing

We process personal information on one or more of the following lawful bases:

• Consent

• Performance of a contract

• Compliance with legal obligations

• Legitimate business interests

Where health-related information is collected, it is processed only where necessary to provide services safely and appropriately and with your consent where required.

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Cookies

Our website may use essential cookies provided by Wix to ensure the website functions correctly, remains secure and delivers a good user experience.

We do not currently use cookies for advertising purposes.

You can manage cookie preferences through your browser settings.

If additional analytics or marketing tools are introduced in the future, this Privacy Policy will be updated accordingly.

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Data Sharing

We may share information with trusted service providers where necessary for the operation of our business, including:

• Wix (website hosting)

• JotForm (online forms)

• SimplyBook (appointment scheduling)

• Stripe (payment processing)

Information will only be shared where necessary to deliver services, process payments, manage bookings or comply with legal obligations.

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Data Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, disclosure or alteration.

Access to personal information is restricted to those who need it for legitimate business purposes.

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Data Retention

We retain personal information only for as long as is reasonably necessary to provide services, maintain business records and comply with legal, professional and insurance requirements.

Information that is no longer required will be securely deleted or destroyed.

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Your Rights

Under UK data protection law, you may have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of your personal information

• Object to certain types of processing

• Restrict processing in certain circumstances

• Request a copy of your personal data

Requests regarding your personal information should be sent to:

LaurasMySpace4You@outlook.com

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Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. Any updates will be published on this page together with the revised date.

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Complaints

If you are unhappy with how your personal information has been handled, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Information about the ICO can be found on their website.